We are looking for a friendly and organized Hostess cum Cashier to join our team in Dubai. This role requires excellent customer service skills, a professional demeanor, and the ability to handle financial transactions accurately. As the first point of contact for our guests, you will play a key role in creating a welcoming and pleasant dining experience.
Key Responsibilities:
• Greeting & Seating Guests:
• Warmly welcome guests upon arrival, manage the waitlist, and escort guests to their tables.
• Provide information about the menu and answer any initial questions.
• Managing Reservations:
• Handle phone inquiries for bookings and maintain the reservation system.
• Coordinate seating arrangements to optimize flow and accommodate guests efficiently.
• Handling Payments:
• Accurately process bills, accept payments (cash or card), and issue receipts.
• Ensure the cash drawer is balanced at the end of each shift.
• Customer Assistance:
• Address any guest inquiries or concerns promptly and politely.
• Ensure a positive dining experience by providing attentive and responsive service.
Qualifications & Requirements:
• Prior experience in a hostess or cashier role is preferred.
• Excellent communication and interpersonal skills.
• Basic math skills and experience handling cash transactions.
• Positive attitude and professional appearance.